“Help with my visa” is not a complete scope. It might mean a document checklist, a translation, an eVISAS upload, a response to a correction request, or full case coordination. Those are different work products with different responsibilities.
A written case scope protects both sides by making the work visible before more time or money is committed.
1. The route and the case question
The scope should name the proposed category and the question the work is meant to answer. If the route is still being compared, the scope should say whether category selection is included or whether the work starts after the client chooses a route.
It should also list the facts that support the plan: nationality, current location and status, intended activity, income source, dependents, travel timing, and any prior Ecuador application. If one of those facts changes, the scope may need to be revisited.
2. The evidence inventory
List the documents that are in hand, pending, or expected from a third party. A useful inventory distinguishes between:
- documents the client provides;
- documents the service provider prepares or formats;
- records a government or university must issue;
- translations or apostilles handled by a separate vendor; and
- evidence that is not yet sufficient to support the route.
For a professional route, the inventory might include the diploma, academic record, modality information, and SENESCYT status. For an investor route, it may include the asset, ownership, valuation, and source-of-funds trail. For a remote worker, it may include contracts, invoices, and payment history.
3. The deliverable
The scope should describe what the client will actually receive. Examples include a written assessment, a route recommendation, a document map, formatted upload files, an application draft, a correction-response draft, or a submission confirmation.
“Review” and “submit” should not be used as if they mean the same thing. The eVISAS workflow has its own account, payment, notification, and correction steps. A scope should state who enters information, who uploads, and who monitors the account.
4. Responsibilities and decision points
The scope should say what the client must do and when. That may include ordering a background check, requesting a university record, approving a translation, providing a missing date, paying a government fee, or responding to an official notice.
It should also explain what happens if the documents reveal a different route. Does the provider pause, issue a change request, or continue under the original assumption? A decision rule prevents a silent expansion of work.
5. Exclusions and outside costs
Government fees, apostilles, translations, courier services, credential-recognition fees, investment capital, travel, and third-party records should be identified as separate unless the scope expressly says otherwise. Tax, criminal, employment, and investment advice should not be implied by a general visa-preparation scope.
The scope should also state whether it includes post-submission monitoring, correction requests, interviews, cédula coordination, renewals, or dependent applications. If those items are not included, say so plainly.
6. A change and correction process
No one can guarantee that the authority will accept the first upload. The scope should describe how a correction request is handled, what deadline the client must meet, and whether new evidence or a new route requires a new scope.
The current authority notice controls. A service provider can help organize a response, but cannot control the government's decision or invent evidence that does not exist.
Start with a smaller written checkpoint
If you are not ready to discuss a larger scope, the EcuaPass $100 Document Review is a useful first step. It produces a written read of the evidence and the next decision without assuming that you have bought full application support.
You can also read what the document review does not do and compare the Professional Visa or Investor Visa route before asking for a broader scope.
